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      How to request Brokerkit product enhancements

      Logging and voting on feature requests

      Benefits of Using the Product Idea Forum

      This article guides you through submitting and voting on feature requests and product enhancements for Brokerkit. We use a community-driven product development approach, and all feature requests should be submitted through our product idea forum. We love your feedback as it helps us hit the mark when delivering new features to our users!

      Steps to Log an Idea

      1.  Navigate to the product idea forum at Brokerkit>Help Center>Product Updates>Suggest a feature which will take you to the forum here.
      2. Click "+ Add a New Idea" in the top left of the home screen.
      3. Please provide detailed feedback on what you hope to see with examples. If you think of a great feature in another application, please upload screenshots or add links to a video. The more detail, the better!

      Steps to Vote on an Idea

      1. First, review the existing ideas here.
      2. To help you find the right idea, consider drilling down by category on the left to see existing ideas by product component.
      3. Once you have the idea, click the Vote icon.
      4. Please also add detailed feedback on what you hope to see in the comments section. We love feedback, including screenshots and videos!

      FAQ

      • Feature Requests via Support Tickets
        • If you submit a feature request or product enhancement idea through a support ticket, our team will redirect you to this process. To make sure your idea is properly tracked and can be voted on by the community, please follow the steps outlined in this article to submit your suggestion through our product idea forum.
      • Updates on ideas
        • Once you log in or vote on an idea, you will get email updates on new comments or status changes (e.g., when we start design on it or it is shipped) to the idea to keep you in the loop.
      • Duplicate ideas
        • Don't worry about creating duplicates; we review all ideas as they come in and merge duplicates.
      • Logins
        • The idea forum is a third-party tool with a separate username and password from Brokerkit.
        • When you log in for the first time, you will be prompted to confirm your email and set a password. Be sure to remember that!
        • We recommend using the same email as your Brokerkit user login for ease of access. 
        • If you forget your account, we recommend you reset your password by clicking "Login In/Sign up" in the top right, entering your password, and then clicking "Forgot password."
      • Voting rules
        • Each user can create or vote on up to 10 ideas, and each user in your account can vote that many times.
        • Our reporting will aggregate votes by email domain on the backend so we can see ideas by company if everyone uses the same email domain.

       

      Thanks in advance for participating in the Brokerkit product community to help improve the platform for you, your other users, and all others on the platform!