While in Brokerkit, click your name in the upper right-hand corner and select Phone Number. From this menu, you can add, update or release your Phone Number or add a Forwarding Number for any incoming texts and calls.
Pick a Brokerkit number:
Type in the area code desired to pick a number.
Due to telecommunication compliance guidelines, Brokerkit is unable to send calls or texts from your actual number, as this is considered spoofing.
Setting a Forwarding Number:
Once you select a phone number it will ask you to set a forwarding number. Enter in your forwarding number and click Start Texting to save your settings. 
Outbound calls and texts will come from your Brokerkit Number, and inbound calls or texts will be forwarded to your Forwarding Number.
Releasing a Brokerkit Number
Click release right next to your brokerkit number and confirm. You may select a new phone number or restore it.
Restoring a released phone number
Click restore it will direct you to email our support team to retrieve your number. A released phone number will be reserved for 10 days in case you need it back.
Important Note: When a Brokerkit number is added or changed, you must navigate to the Use Case under Verified Texting and Calling and add that number to an approved campaign in order to use it for texting within Brokerkit.
If you have any questions or need further assistance with this process, please don't hesitate to contact our support team.
Area Code Availability
When you search for a phone number, you might notice that your preferred area code does not have any available numbers. This situation is quite common, particularly in busy metropolitan areas, and here's the reason behind it:
Area codes have a limited number of possible combinations, and in many densely populated regions, these combinations are often fully allocated. Moreover, the availability of numbers can change frequently as telecommunications providers update their inventories.
For instance, in the Denver metro area, the original 303 area code is usually depleted, while newer area codes such as 720 or 719 may offer more options. This trend can be observed in other major cities where multiple area codes serve the same region.
If you're unable to find a number in your desired area code, consider the following suggestions:
- Explore alternative area codes that are also used in your metropolitan area.
- Check back periodically, as available numbers are refreshed regularly.
- Look into newer area codes that might have a greater selection of numbers.
Keep in mind that all area codes within your region will still provide local service, even if they are not the original or most recognized codes for that area.