How to set or update my Brokerkit phone number or forwarding number?

While in Brokerkit, click your name in the upper right-hand corner and select Phone Number. From this menu, you can add, update or release your Phone Number or add a Forwarding Number for any incoming texts and calls.

 

Pick a Brokerkit number:

Type in the area code desired to pick a number.

Due to telecommunication compliance guidelines, Brokerkit is unable to send calls or texts from your actual number, as this is considered spoofing.

Setting a Forwarding Number:

Once you select a phone number it will ask you to set a forwarding number. Enter in your forwarding number and click Start Texting to save your settings.  Outbound calls and texts will come from your Brokerkit Number, and inbound calls or texts will be forwarded to your Forwarding Number

Releasing a Brokerkit Number

Click release right next to your brokerkit number and confirm. You may select a new phone number or restore it.

Restoring a released phone number

Click restore it will direct you to email our support team to retrieve your number. A released phone number will be reserved for 10 days in case you need it back. 

Important Note: When a Brokerkit number is added or changed, you must navigate to the Use Case under Verified Texting and Calling and add that number to an approved campaign in order to use it for texting within Brokerkit. 

 

If you have any questions or need further assistance with this process, please don't hesitate to contact our support team.