Notification Center is where you will find alerts related to email and text engagement.
A bell icon will indicate when there is a new activity to review. The number next to the bell icon indicates how many unread notifications there are.
Notification Center is visible for both screens, Recruiting and Retention.
Below is the view of the Notification Center modal:
Notification Center groups notifications by day, putting the most recent at the top.
Unread/ Read
Notifications with a green circle to the right indicate it hasn't been opened yet. Once opened it will show a light gray outer circle showing the notification has been opened. You can mark read notifications as unread if they were opened and want to leave it for another time for review.
When the toggle in the top right corner is blue it will only show unread notifications. When the toggle is gray it will show unread and read in chronological order.
Clickable link
When you click on the notification, you will be guided to the contact profile to see recent activity and the notification will be marked as read.
Filters
Filter notifications by:
- Source: Email, Text or All
Notifications Settings
Open Notifications Settings in two ways:
- By clicking on your name > User Settings > Notifications
- Directly from Notification Center by clicking on “gear” icon
Customize notifications:
- Bell: In app alert with new activity in Notification Center modal
- Email: receive an email with notification
Please Note:
- Email engagement tracking
- Email engagement tracking is only available for bulk, blast, or campaign emails.
- When you send an email directly from the contact profile in recruiting or retention, it is sent directly from your Google or Microsoft account, where engagement tracking is unavailable.