- Help Center
- FAQs
- Texts
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Getting Started
- New User Onboarding Checklist
- Importing and updating contacts
- Finding and Organizing your Contacts
- Setting Up your Team and Managing Your Agents
- Agent Referral System
- Text Messaging
- AI Assist
- Video
- Notifications
- Campaigns
- Tasks
- Dialer
- Appointments
- Getting Started with Retention
- Running Reports
- Landing Pages
- Organizations
- Integrations
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FAQs
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Agent Recruiting & Retention Best Practices
How can I find who is texting me from Brokerkit if I can't find the first informational text?
Brokerkit starts every text conversation with a message containing all the lead's contact information, so you always know who you're talking to.
If you ever can't find that first text, reply to the text from Brokerkit with ?who and the info text will be resent. And no worries - this won't be sent to the lead.
You can also use the Engagement filter in the user interface to search for text replies in the last 7 or 30 days and reply to them in the contact profile. See here for details.